Contact Information

Last Updated: August 2026

We're here to help.

If you have questions about an Auralith product, your order, delivery, payment, replacement, refund, or your shopping experience, please contact us.

Customer Support

Auralith
Website: www.auralith.co.in
Email: support@auralith.co.in

Support Hours:
Monday to Saturday
10:00 AM – 6:00 PM IST

We aim to respond to customer enquiries as quickly as possible during our regular support hours.

Order-Related Enquiries

When contacting us about an existing order, please provide:

• Your full name

• Order number

• Registered email address or mobile number

• Brief description of your query

This will help us locate your order and assist you faster.

Return & Refunds

If you receive a damaged, defective, misprinted, or incorrect product, please contact us within the timeframe specified in our Return & Refund Policy.

Please include your order number, photographs of the product and supporting evidence of the issue.

Please do not return a product without contacting Auralith first.

Business Contact

Business / Brand Name: Auralith
Website: https://www.auralith.co.in
Email: support@auralith.co.in

Correspondence Address:
9-9-24/D, Reddy Colony, Champapet, Hyderabad, Telangana-500059.

Consumer Grievances

If you have a complaint that has not been resolved through our regular customer support process, please contact:

Grievance Contact: Naresh Goud Ravula
Email: support@auralith.co.in

Response Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST

Please include your order number and a clear description of your concern so that we can investigate and respond appropriately.

Connect With Auralith

Follow Auralith for new collections, dog stories, product launches, offers and updates.

Instagram: Click Here.
Facebook: Click Here.

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Auralith
Wear Your Dog Story.